Shipping & Returns

Shipping Information

USPS & UPS — $9.95 flat rate for 1 item and $2 per each additional item to contiguous 48 states. This is how we keep our shipping cost to you low.  We are happy to ship internationally but in order to do so, please contact info@meanwhilebackonthefarm.com for shipping to Alaska, Hawaii, U.S. Territories or International locations including Canada. 

Thank you for shopping LOCAL and MADE in USA.

We are located at 3813 Old Forest Road, Lynchburg, Virginia 24501. Please come shop with us Monday-Friday 7-3, Saturdays 8-12.

USE CODE “PICKUP” if you are local and would like to pick it up.

Easy Returns & Exchanges

We want you to be 100% pleased and satisfied with your order. If for some reason you aren't happy with your order or have any questions, email us  at info@meanwhilebackonthefarm.com so that we can work on finding a resolution. 

We accept returns for a full refund or exchange 14 days from date of purchase. Please note all custom, made to order items, are final sales. 

To be eligible for a return, your item must be unused and in the same condition that you received it. E-mail us at info@meanwhilebackonthefarm.com describing your issue in detail and identifying it as either a return or a defect. We will quickly respond to verify the eligibility of your return or exchange . Promotional items are not returnable.

Return Shipping

Once we have approved your return, please mail your product to:

Meanwhile Back on the Farm

3813 Old Forest Road

Lynchburg, VA 24504

Phone: (434)-215-3284

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are shipping an item over $75, you should consider using a shipping service with tracking or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Depending on your location, delivery time for exchanged products will vary. However, we work very hard to process all items as fast as possible

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days. 

If you haven’t received a refund 7 business days from the date we contacted you, please contact us at info@meanwhilebackonthefarm.com